Weallsave .com.au is one of the leading online stores for branded fashion and lifestyle products as well as accessories. The company provides discount offer up to 90% to its customers. Their website features high quality and affordable products that are delivered on time. Their company is a privately owned shopping club with over 420,000 members and growing fast.
** MODERATOR COMMENT ** This post was posted probably by WeAllSave.com.au personnel for advertisement, backfired them with so many complaints. We have detected this same people trying to post good comments under different names, and giving good rating on their behalf. We suggest NOT to shop from this company and if you are on time request your bank or Paypal for a refund as soon as possible, go to your local authorities. Read this online shopping guidelines.
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160 comments On Weallsave.com.au
Rip offs don’t buy off them
Hi Julie
Were the products you ordered fake?
Yes the are fakes. Got some CK boxers. Calvin Klein spelt wrong, small sizes with an Asian tag.
I don’t know never received it.
WERE THEY FAKE ?
Yes it is!!!! Don’t buy the sunglasses they are cheap and nasty
knock offs that could be bought for a 1/3 of the price online if you want fakes
I think I have also been ripped off!! Purchased some perfume 5 weeks ago and still nothing, not even an order confirmation or tracking number. I have sent an email, but no reply. Not sure what to do next??
exactly wat has happened to me purchased a perfume 5 weeks ago have sent 4 emails asking for order confirmation nothing replied at all.so now im going to file a paypal dispute to get my funds back.
Same thing has happened to me. Was is mademoiselle
I bought Mademoiselle – does not smell like original at all!
I have the same problem, what did you do?
If you paid by Paypal be quick to make a dispute claim – they only allow 45 days and if after that time they close the dispute – so no luck there either. I lost my money, did not receive any items and Paypal no help because I was after the 45 days. Great idea to contact A Current Affair and let everyone know about this scam company!!
Have just had a good thought! What about contacting A Current Affair?
Great idea we should contact A current Affair.
These guys ripped me off and I’m not going quietly!
I also was ripped of by this company. Products are not what they advertise and in still waiting on goods from 3 months ago.
Joshua
ATTENTION ALL —- WE ALL SAVE is SCAM .I successfully got refund through PAYPAL a week back and the reason was that I put a dispute under the current 45 days requirement of Paypal.
DON’T WAIT … I repeat DON’T WAIT FOR THE GOODS.
put your claims in and spread this message as much as possible through every means and engage who ever you can to expose this scam
Not only ripped off but perfume did not even arrive- paid for via Paypal on 12 July this year , followed up with requests when didn’t arrive, followed up three times, kept being told back log etc, following up etc until the 45 days expiry date for complaint to Paypal finished and then of course no response from them whatsoever – fraudulent practices this lot .
Items don’t show. Give you fake tracking IDs. Block 100s of FB comments. Coincidentally only people receiving goods are newly registered to FB.
so true.
very bad customer service cannot get in contact with them ……..have been charged 2 trying to get my refund on one take my comments off there face book …… it better be authentic as i will be going to the factory to complaine …shocking ……
I wish i was with you i’d have something to say also,there excuses for delivery seem calculated and deliberate i want my money back but live in brisbane.i know if they saw me they wouldn’t hesitate to give my money back.
Hi Julie.
Have you contact them yet?
Yes it is!!!! Don’t buy the sunglasses they are cheap and nasty
knock offs that could be bought for a 1/3 of the price online if you want fakes
False promises. Items dont turn out. Nine weeks and still haven’t received the products. Don’t use the site
I got my stuff, took a long time but happy with my items.
How long did it take to receive your items? I have waited a month!
I have been waiting since 8 July. This is when I placed the order. Still no sign of my order.
I have been waiting 7 weeks, still waiting
How long before you got your items?
I didn’t go ahead with it.
Couldn’t believe what they intended to charge me for the freight
It was well over twice the cost of the items!
I haven’t received my order yet it’s been 5 weeks. When I questioned there products being genuine, and refered to reading lots of customers reporting fake products turning up on their front door, they promptly removed my post.
It’s been 3 months since I placed my order but didn’t get anything.
I sent 3 emails and 3 replies of excuses,I purchased the CK boxer shorts and have waited since 53 days in counting.The email replies have spelling and grammatical errors so i’m instantly discouraged,hints that this company may be fraudulent in its nature,I hope i’m wrong.
Oh what a surpise that is exactly what im hearing at the moment,execuse after excuse,stay away people 11 weeks and still waiting.
I dont think your wrong my experience has been the same – 3 months and nothing dodgy tracking numbers and then they blocked me in facebook si I cant comment warn all uour friends!
I dont think your wrong my experience has been the same – 3 months and nothing dodgy tracking numbers and then they blocked me in facebook si I cant comment warn all uour friends!
Scam artists. Terrible imported fakes.
I purchased them ck boxers too. Five months later and nothing.
Has anyone ordered perfume ? I’ve been waiting 8 weeks and no replied and my comments are being removed from Facebook. Or has anyone had their money successfully refunded?
Not only few peoples are frustrated as the ordered product did not arrived. Believe me it won’t be coming. Try contact paypal if you pay through them and may be you are able to recover your money. Good luck all
Have tried getting a refund from Paypal, surprisingly they declined!!
could be because these people will string you out past 55 days and I believe Paypal have a 50 days limit, ( stand to be corrected)
I was also turned down by Pay Pal as it was after 45 days but I went to the Financial Omdudmans website and found a link to Pay Pal. I had my money back within 24 hours for 2 perfumes that failed to arrive. Try it.
I ordered perfume mid June still haven’t got it. Sent 3 emails NO REPLY Have i lost my money? Ive just found a phone no:( 03) 90135897 will try tomorrow BUT not holding my breath.
I ordered perfume beginning of July and still don’t have it. I have sent so many emails and just get sent back lies and complete crap from them. I have contacted my bank and they have put in a claim to get money refunded. Have also reported them to ACC and consumer affairs. Biggest lying scanner rip off con artists of all time. They should not get away with it.
I ordered mine on July 8th. They keep asking me to be patient. I paid using Paypal however when I approached them for refund/follow up, they said its too late.
that is correct because the paypal policy is within 45 days and weallsave policy is to be patien but the question is here how come the paypal get along with weallsave policy I mean should be agreed with there policy to dispute after sex weeks and then when lodge it then paypal reject it.
I am also waiting for my perfumes ..which l paid for in august 2014 and still nothing
I am also waiting for my perfumes ..which l paid for in august 2014 and still nothing
I have sent 3 msg re my 6 week order. They replied straight away and have given me a tracking no. I asked if the goods were shipped from O/S and they reply was world wide. I was happy with the replays to my msg was almost 2 minutes from me sending. Still waiting on order, will see.
Hi julie
Have you contact them yet?
I’ve tried contacting the company and no will reply won’t ever buy again ,not happy Jan
I’ve been waiting over 2 months excuses,given delivery date ……no show. Over it. We all need to report them to the dept fair trading,I surely will be . $140 of my hard earned savings taken.
Yes I placed my order with them of 2 perfumes on the 17th August, sent 3 emails, no reply, feel cheated & scammed.
I have been waiting for perfume since 9th july ,over 12 bloody weeks blocked on fb not answering emals I am j ust going to ring them
I’m waiting as well with no replies to my emails
over 3 months waiting for perfume
I ordered perfume 8 weeks ago and no news, do not even bother to reply to my emails. OK I have resigned myself to the fact that I have been ripped off, but we have a moral duty to stop others being ripped off. I will be making alot of noise to shut these people down.
I just received perfume after about 4 months, horrible fakes, different colour perfume and smell different to originals. They are selling them as real! Ripoff!
Ordered a Polo bag and Perfume – 2 orders. Sent emails regarding authenticity as saw same bag on ebay from China but only received answers directing me to bogus sites. Got a refund through paypal for bag- but no answer on the perfume yet. Still waiting.
Prices definitely seem too good to be true.
Also appears that they remove all “bad” comments from their facebook page so that it appears as though everyone is happy.
Another thing is that you can buy 100K facebook “likes”, so this is what they probably did to make it look legit.
They should definitely be reported. But to who? Hmmm…
Department of fair trading I defiantly will be and also current affair warning others
I thought it was a scam but they arrived yesterday took 5 weeks!
Honestly the shorts and perfume I got are very good
Do not buy from this site. 8wks+ no goods. Customer Support is just automated emails. I keep asking for a refund and was advised I need to return goods I have never received to get a refund. Supplied fake tracking numbers too. Fake, rip off, crooks. They have blocked me commenting on FB but their crappy promotions keep appearing in my feed.
my experience has been the same – 3 months and nothing dodgy tracking numbers and then they blocked me in facebook so I cant comment warn all your friends!
I purchased from weallsave.com and was concerned my delivery was taking a long long time, I contacted the store three times, twice via there contact us once via email and I phoned – no repose… and no one picks up the phone. I used paypall so I belied I was safe however I started reading about weallsave.com and could not find any positive feedback. I opened a paypad dispute…. to which they replide stating my items would be delivered withing 4 to 6 weeks….. be Warned you cannot get your money back on paypall after 4 weeks…. I lodged a claim via paypal just before the four weeks where finished, they refunded the money and canceled the order at four weeks. Surprise Surprise nothing has shown up since so I was sensible to do so. Remember if the deal is to good to be true it probably is To Good to be True!
How long did it take to receive your items? I have waited a month!
I have waited 2.5 months!!
2.5 months!! Still waiting
I am shocked that this site has not been reported and shut down. The products are fake. Your negative posts on their page are taken down within minutes. They are making a mockery and a whole heap of cash out of Australian consumers.
Disgusting.
DO NOT BUY FROM THESE FRAUDSTERS.
Thought.. Give the online store a chance.. Pfft! How wrong.. Item’s are not delivered at the same time. No option to track your order, service appalling.. Generalised feedback.. Negative responses removed.. And to top it off.. It’s all fake!
Very poor customer service after keeping my money for a month they refund me money with out any explanation NOT GOOD ENOUGH WE ALL SAVE TEAM. After chasing them via email and Facebook finally got a answer ,they blame the supplier as the supplier fail to fulfill the expectations IT IS YOUR RESPONSIBILITY to make sure that customers get what they paid for .You people got a policy for refund and returns what about people like me paid and didn’t get what they paid for very lousy service
I have had the same problem with this company as every other person complaining here. This online store would have to be the WORST site I have ever had the misfortune of dealing with. Their customer service is absolutely disgusting. I waited 2 months to receive only part of my order and I am still waiting for the rest of the products I ordered. When I posted on their facebook page that I hadn’t received my order after 7 and half weeks they deleted my post and blocked me from posting and commenting on their page. DON’T BUY FROM THIS DODGY COMPANY. SHUT THEM DOWN!
WARNING WARNING WARNING these people are major rip off scammers – DO NOT GET SUCKED IN
Thanks All for your comments. You saved me from getting into a scam 🙂
I always get my stuff, they take time I know but I don’t care. I buy all my perfums there
Hate to say. All their fragrances are counterfeit.
Obviously you are a one of these theiving rock spiders
sounds like you are part of the company. They are scum.
Also, I was told that apparently when the guy at the factory was asked by customers for a refund, he told the customers that ‘they just ran the website for someone else but didn’t own the business’. This scam company has only been registered with ABN since December last year. Sounds like a lot of bad feedback for such a short period of time operating!
I don’t know why my last comment didn’t post. I ordered 4 purfumes from weallsave. 5 weeks later and nothing has showed up.
Living In Victoria and not far from their factory at:
Factroy 8, 26-28 Christensen St, Cheltenham.Today I went to their factory with printed evidence of my purchase and evidence of my transfer of money to their account. Their factory was unattended, obviously hard at work (not) on midday on Friday. Talked to guys at one of the other factories on the same site and immediately they knew why I was there. They say unhappy customers contact them trying to find out more about this scam. I was told that not a day goes by when they don’t hear or see someone with a complaint. Definite scam!! Was told the guy who attends the factory (possibly their leader) was a real arrogant prick. Going back Monday to hunt them down!
And what happened?
https://www.scamwatch.gov.au/content/index.phtml/tag/reportascam/
If you have had bad dealings with this scam site, click on the link above to the ACCC- The government organisation who should deal with this. I have already filed a complaint. The more complaints, the more likely they will be shut down.
I ordered some bags and perfumes, bags came but no perfume , I went to warehouse and saw a guy who said they just did the IT , he took my details and said he would pass onto finance , 4 days later I was refunded and about a week later perfume cane but 1 was broken
dani, I have found out what you said up there is actually true, i was there a couple weeks ago which is what i mentioned in above post. i since emailed customer support because i got a refund and also received the products despite 1 bottle broken. i guess they did the right thing by me in refunding . i am too honest and asked if i should return the stock, then a couple days later a guy called jarrod emailed me and said for me to keep the bottle and toss the broken one, i thought fair enough. i asked him what the deal is and why such delays etc and i also asked why the guys there couldnt refund me , he got back to me a day or 2 later and said what you were told in that they are commisioned to run the webiste and that they have another business there with quilts and maybe mattresses, i was irate at 1st but it all ended up ok. dodgy i dont think so, unorganised probably yes
It is dodgy if they are advertising genuine products and delivering counterfeit ones.
Keep getting the same generic email reply to my question….”where are my products?”
Me too! I ordered July 14 and nothing!
I’ve spent $219
Ordered CK men’s underwear on 25 June and stull waiting. When I sent first message to enquire about delivery received a generic response that delivery took 6 weeks despite it being longer than 6 weeks already. When I next posted negative comments was blocked from any further contact. Paypal will not refund cos longer than 45 days. Don’t know what else to do.
Same thing happened to me, $96 on perfume still waiting 10 weeks
Me too same amount, no response to emails or Facebook questions. Thank goodness for PayPal hopefully getting a refund.
Talk to your bank, they will lodge a dispute for you. They can’t guarantee to get the money back, but it is better than doing nothing.
I paid $39 for sunglasses, and the ones I received are not worth 39c.
Fake glasses that look nothing like the picture.
Don’t waste your money on this site. Terrible.
I have asked for a refund, and if nothing is done I will contact consumer affairs.
I too am still waiting (8.5 weeks) and just got this response:
“Thank you for your contact.
Very sorry about that! There was a small delay at our distribution centre…
Not to worry, the problem has since been resolved and your order is currently in the final stages of processing.
The set back has withheld delivery for an extra 11-13 days
I apologise for the inconvenience and for the delay,
Team Weallsave really appreciates your patience”
YEAH RIGHT!!!!!!
I got the same ,word for word !
I got exactly the same message! They would answer whilst I was very politely enquiring where’s my order,now that I’m not having it and demanding to know where is my order,they don’t respond! Every one needs to report them . I’ve found online that they were deregistered earlier this year!
This is the exact same email I was sent.
This is the exact same email I was sent.
Everything is fake on this website, even the perfumes and expensive by chinese fake standards
These guys use drop shipping they contact a chinese wholesaler that send it straight to your door step, selling originals as fakes is fraud.
if you want to by fakes go on aliexpress and you get buyer protection but also feedback from other buyers around the world.
Feel sorry for you guys, hope you get your money back.
These are the responses to asking where my order is:-
Will never buy from this company again!!
Your request (27415) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Customer Support (We All Save Shopping Club Support)
Sep 08 20:12
23652
***Please reply only if absolutely necessary***
Reasons being your issue may be picked up by another
sales rep who is not fully aware of your situation, and it may take longer than
necessary to find a solution to your problem.
Kind Regards
Team WeAllSave
Anyone who is happy with their perfume purchases obviously know nothing about fragrances. They are all counterfeit fragrances from China. Chanel No.5 for $49 Pleasssseeeee!
Paco Rabanne 1 million for $39 Pleaseeee!!
I just reported it to ACCC website. I suggest everyone to do the same! What a joke ! I still havnt recieved item three months later and they delete any negative comments on facebook within minutes !
DON’T BUY from this website.
My wife placed an order on 02/07/2014 and still have not received the order
I have been emailing them back and forth for more than 15 times but the respond is too long and you need keep emailing them.
They do not contact you back, only promises given.
Asking for a refund but there is no response.
There is no contact number that we can call.
Very frustated and still waiting for reply.
This company is NOTHING but a LIAR.